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The ordering process begins with a project analysis tailored to your specific needs. First, you contact us and share your requirements and technical specifications. Our team then conducts a feasibility study and prepares a project plan and price quotation. Once the proposal is approved, the manufacturing and delivery stages begin.

The delivery time varies depending on the scope of the project and the specific requirements of the design. On average, our production lead time ranges from 6 to 16 weeks. For items in stock, this timeframe is significantly shorter.

Yes. Our company provides installation, commissioning, and user training for your newly delivered machines. We also offer remote support and service options.

We provide long-term spare part supply and technical service support for all our machines. We offer assistance through on-site service when necessary, as well as remote troubleshooting support.

Our company operates on a project-based model; however, we are open to discussions regarding high-volume orders and distributorship agreements.

Payments can be made via bank transfer, EFT, or in installments using eligible credit cards. For large-scale projects, deferred payment plans may also be implemented based on a contractual agreement.

All our new machines come with a standard 1-year warranty. We also offer options to extend the warranty period upon request.

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